Consumer Protection & Privacy
50 curated official resources. Search and filter these in the directory →
Federal
- Air Passenger Protection PortalThe Canadian Transportation Agency's official one-stop shop for air travellers: know your rights on delays, cancellations, denied boarding and baggage, file a travel complaint, and get tips for hassle-free travel.
- Canadian Anti-Fraud CentreReport fraud and scams to the national CAFC and browse current scam trends
- Competition Bureau — Deceptive Marketing CasesSearch every public deceptive-marketing case since 2015 by company, product, or outcome, including consent agreements and Tribunal rulings.
- Measurement Canada — Find an Authorized Service ProviderFind companies authorized by Measurement Canada to inspect and certify scales, gas pumps, and other measuring devices in your area, with their approved inspection scope.
- Consumer Protection Ontario — ToolsFind, compare, and understand consumer protections including car loans, leases, and contracts
Provincial
- AGLC — Cannabis Licensee SearchAlberta's gaming regulator publishes every licensed retail cannabis store in the province in one searchable table. You look up a retailer by name or city, and a column flags which stores sell online; the page also links out to the federal list of licensed producers.
- AGLC — Gaming RegistrantsPublic register of Alberta gaming registration holders — casinos, iGaming operators, gaming and terminal suppliers, and advisors. Each entry gives the licence number, expiry date, gaming stream and class of registration, so a resident or business can check whether an operator or supplier is properly registered and whether its registration has lapsed.
- Alberta OmbudsmanInvestigates complaints of unfair treatment by Alberta government authorities and designated professional organizations
- CheckFirst — Alberta Securities CommissionAlberta Securities Commission investor site: verify an investment seller's registration, learn scam red flags, and check disciplined persons before investing.
- Consumer Protection Alberta — Service AlbertaAlberta consumer protection information, complaints, and business licensing
- OIPC AlbertaAlberta's Information and Privacy Commissioner — access to information reviews and privacy breach reports
- Service Alberta — Search for a Licensed BusinessSearch active Alberta consumer-program licences and registrations: collection agencies, payday lenders, high-cost credit, home inspectors, direct sellers, prepaid contractors, and more. Downloads available in Excel.
- BC OmbudspersonInvestigates complaints of unfair treatment by BC public bodies and recommends fixes
- BC Residential Tenancy Branch — Search Past DecisionsSearchable database of RTB past decisions (direct request, participatory, special application, monetary orders and administrative penalties) to find how the tribunal ruled on similar landlord-tenant issues.
- BCFSA — Before You Sign, SearchBC Financial Services Authority verification hub: confirm that a real estate licensee, mortgage broker, credit union or other regulated financial professional is licensed before signing, and report a concern.
- Consumer Protection BCBC's consumer protection regulator — complaint filing and industry information
- Office of the Information and Privacy Commissioner of BCBC's privacy regulator — complaint filing, FIPPA/PIPA decisions, and reports
- Manitoba Consumer Protection OfficeManitoba's consumer protection office: file a consumer complaint, check payday loan and direct seller rules, and look up consumer rights under Manitoba law.
- Manitoba OmbudsmanIndependent oversight of Manitoba government fairness, privacy, and whistleblower protection
- FCNB — Check Licence and RegistrationFinancial and Consumer Services Commission portal to verify insurance, investment, mortgage, real estate, direct-seller, debt-collection and payday-loan licences, plus complaint filing.
- Ombud NBInvestigates complaints of unfair treatment by New Brunswick provincial government departments, agencies, municipalities and other public bodies.
- NL Consumer Affairs DivisionDigital Government and Service NL consumer affairs hub: right to cancel, distance contracts, direct-seller licensing and complaints, identity-theft guidance, plus consumer alerts feed.
- Public Utilities Board — Regulated Fuel Price ScheduleWeekly/daily maximum prices for gas, diesel, furnace oil and propane across all 14+ PUB pricing zones, with current PDF price orders per zone, historical pricing archive and zone map.
- NWT MACA — Consumer AffairsConsumer Affairs office: free complaint process with electronic form, direct-seller/collection/real-estate/gaming licensing, product recalls and consumer information bulletins.
- Nova Scotia OmbudsmanInvestigates complaints about Nova Scotia provincial and municipal government services and decisions when internal complaint processes have not resolved them.
- Service Nova Scotia — Consumer ProtectionService NS hub for consumer rights under the Consumer Protection Act: direct sellers, collections, credit reports, payday loans, funerals, condominiums, and online business complaints.
- HCRA — Ontario Builder DirectoryHome Construction Regulatory Authority directory: search every licensed Ontario new-home builder and vendor by name, licence number or principal, with licence status, discipline history, charges and Tarion warranty data.
- Information and Privacy Commissioner of OntarioOntario's privacy and FOI oversight — complaint process, decisions, and guidance
- Ombudsman OntarioIndependent office investigating complaints about Ontario government services, municipalities, universities, and school boards
- Ontario Consumer Beware ListSearchable Ontario record of businesses that were charged or convicted under consumer protection laws, failed to comply with ministry orders, or did not answer consumer complaints.
- Ontario Data Catalogue — LTB Order CataloguePublic catalogue of final Landlord and Tenant Board orders (Jan 2026 onward, phased back to 2021) from Tribunals Ontario. Monthly CSV downloads available to search specific LTB decisions.
- OSC — Get Smarter About MoneyOntario Securities Commission investor education site with calculators, fraud-spotting guides and tools to check whether an investment seller is registered before investing.
- RECO — Registrant SearchReal Estate Council of Ontario public register: confirm that an Ontario real estate salesperson, broker or brokerage is registered, and see conditions, charges and discipline from the last 60 months. The search now lives on reco.on.ca.
- IRAC — Current Regulated Petroleum PricesIRAC's regulated minimum/maximum pump prices for gasoline, diesel, furnace oil and propane, adjusted twice weekly, with pricing orders and notices (PDF).
- PEI Consumer ServicesPrince Edward Island consumer protection hub: file a consumer complaint, check business and lender licences, and get help with payday loans, gift cards, contracts and collection agencies. Verified live in a real browser (sandbox curl hits a bot wall).
- AMF Québec — Registers of Authorized Firms and IndividualsAutorité des marchés financiers registers: verify that a firm or individual is authorized to sell insurance, investments or financial planning services in Quebec, and check discipline history.
- Commission d'accès à l'information du QuébecQuebec's access to information and privacy commission — decisions, complaints, guidance
- Office de la protection du consommateur (Quebec)Quebec's consumer protection office — complaint filing, contract guides, and business records
- Protecteur du citoyen (Québec)Québec's ombudsman — handles complaints about provincial ministries, agencies, and the health network
- RBQ — Registre des détenteurs de licenceLook up any Quebec construction contractor or owner-builder by name or licence number; see categories, bonding, claims and public-works restrictions.
- FCAA — FCAA411 Licence & Registration SearchSearch whether payday lenders, collection agencies, mortgage brokers, vehicle dealers, direct sellers, insurers and pension plans are licensed in Saskatchewan.
- OIPC SaskatchewanSaskatchewan's Information and Privacy Commissioner — reviews, reports, and privacy guidance
- Ombudsman SaskatchewanTakes complaints about Saskatchewan government ministries, agencies, Crown corporations, and municipal councils
- Yukon — Complaint Against a Regulated Business ProfessionalFormal complaint process for collection agents, funeral directors, insurers, pawnbrokers, real estate and security professionals, with paired licence-verification pages on yukon.ca.
Municipal
- Ombudsman Toronto — City of TorontoIndependent office that investigates complaints about City of Toronto services, fairness and decision-making, and reports publicly on systemic issues.
Agency
- National Do Not Call ListRegister Canadian phone numbers to reduce unwanted telemarketing calls
- Office of the Privacy Commissioner of CanadaPrivacy complaints, PIPEDA guidance, and breach reporting for Canadians
- Spam Reporting Centre — Fight SpamCRTC anti-spam information and guidance on reporting spam, phishing, and malicious electronic messages under CASL.
- Condominium Authority of Ontario — Condo RegistryFree searchable database of Ontario condo corporations: address for service, voting units, board director names, management company, based on CAO filings. Search by legal/operating name, director or municipal address.
Crown Corp
- SGI — Vehicle Registration and Insurance Rate CalculatorEstimate vehicle registration and insurance costs by body type, make/model, year, class, use and safety rating. Includes monthly payment and short-term registration options. Rates updated June 2026.